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TeamViewer Frontline: AR platform for industrial and production processes
TeamViewer Frontline is a leading solution that uses augmented reality (AR) to improve operations in industrial sectors, including manufacturing, logistics, maintenance and technical support. The platform enables digital transformation through the following functionalities:
- xAssist: An AR solution that enables experts to support field workers through visual instructions and real-time remote connectivity.
- xPick: System for optimization of the commissioning process (picking) in logistics and warehousing, which uses smart glasses for hands-free work, thereby increasing productivity and precision.
- xInspect: A visual inspection and maintenance solution that enables faster problem detection and resolution, while reducing downtime.
- xMake: A tool that uses augmented reality to optimize assembly and production, providing workers with step-by-step instructions directly through AR devices.
xAssist – Remote Assistance
TeamViewer Frontline Assist provides remote assistance in an instant. You can easily connect a technical expert with field employees to solve the problem immediately. Smart glasses allow the remote expert to see exactly what the technician sees at on site.
Live notes and instructions take remote troubleshooting and diagnosis to the next level, thanks video and audio transmission in real time. Employees have free hands and can immediately follow the expert's instructions. Multiple users can join the call.
Frontline Assist can be used independently or integrated with other Frontline solutions. Either way, it will always reduce the delays and continue working.
xMake – Production and assembly
TeamViewer Frontline Make simplifies assembly and production with AR technology. It provides workers step by step visual instructions, making it easier for them to assemble and manufacture products.
Manual tasks are performed faster and with greater precision. Visual guidance also reduces training complexity and improves the overall work experience. With the help of smart glasses, the user always has all the relevant information in view, while both hands remain free for real activity.
Only a Wi-Fi connection is required. If a malfunction occurs, employees can use the remote support function. xMake makes it easier for employees and helps in the following processes:
- Display of relevant information in real time
- Automatic generation of documentation
- Faster and more efficient induction of new employees
- Detailed step-by-step assembly instructions
Checklist for discovering engineering solutions
- Do you have a specific situation you want to solve?
- What kinds of metrics (eg productivity, safety) do you want to improve in this situation?
- What is your current process for handling this situation?
- Do you need integration with some backend system for this situation? If so, which system and version?
- What devices do you plan to use in this situation?
- Do users need to be able to use the device hands-free?
- Have you used AR devices or solutions before? If so, what devices are they?
- What is the environment in which the devices will be used (eg production hall, retail store with customers)?
- If necessary, where would an on-site visit be required?
- Do you have an NDA (non-disclosure agreement) signed? If so, can you share existing data about your processes, datasets or other information relevant to this situation?
- How many users do you expect to use this solution?
- What are the technical criteria for success? How are these criteria measured?
- What type of connection will users use the most? Wi-Fi? Mobile network?
- What are your current problems or challenges?
Why choose TeamViewer Frontline?
TeamViewer Frontline is the ideal solution for companies that want to modernize their business processes, optimize productivity and secure a competitive advantage. Its reliability, ease of use and technological innovation make it the leading choice for global organizations and industry leaders.
TeamViewer continues to set standards in remote collaboration and industrial digitalization, with a strong focus on security and efficiency.